Hello 

Our packing order is a system that cannot be shipped as a single piece of slippers. Only slippers can't be sent to you. 

Chrysta Maynanda Bri You are sending us the same photo as this customer. 

In the slipper packaging system, packaging bags and photo cards are indispensable. 

Do you have an unboxing video? It is a structure that cannot be packed because the packaging bag is missing. 

Several people are sending us the same picture. It takes time to confirm. thank you. 

[ Original Message ]

I wanted to ask about my order on the other account, (you can see my order on photo) I didn't received the PC & Pouch, it should have come with both of it, why you send it without PC & Pouch ;( please make another confirmation asap!

You must send it completely like the details ;( why you just send the shoes, and there's no Pouch & PC

It's already do the complain, third times but there's no answer about it. Can you please give me some responses? 
I hope that you'll take it seriously, and be responsible about this, please send the PC & Pouch 😭😭

Already call the cs but still no progress. Can you please be responsible?

at least reply this review 🤦🏻‍♀️🤦🏻‍♀️